FAQ
Have Questions?
Who does what?
Command monitors all of your servers, and our expert NOC technicians will notify you – day or night if critical issues arise.
What if we are not available when an issue arises?
Remote restart minimizes down-time and reduces after-hours call volume.
How do we work together in a Managed environment?
In addition to creating alerts & tickets, we leverage our extensive knowledgebase to provide tips and information for remediation and resolution.
How can we reduce the risk surrounding users?
We ensure that AV software is up-to-date, preventing security breaches and providing peace of mind. We also provide user security awareness training and perform phishing campaigns.
Can you do a security checkup on our current systems?
We perform cyber security assessments as well as compliance certifications.
What if we need help with our Self Assessments?
We provide 3rd attestation of compliance. We will perform and document all of the necessary checks to ensure your compliance.
What if we don't know how to harden our systems?
Our security experts can harden your environment, install and manage intrusion detection systems and review logs looking for anomalies.
Do you provide Pen Tests?
We offer internal and external Penetration Tests and provide you with the steps need to remediate and maintain a secure infrastructure.